“Our family wishes to thank all those involved in Mom’s care. She came to feel that the Eastern Star Home was her home and the staff and residents her extended family. The Eastern Star Home is the only place that we would have entrusted the care of our precious Mom. Not only was her medical care excellent, but she was treated with dignity, compassion and loving friendship. This kindness was extended to the rest of our family as well.”
“Family members came to visit and staff made arrangements for us to use the living room. Finding a private, comfortable place for a rare family visit was appreciated. This was the latest in a long list of examples of the care and concern of the staff. That care is a big part of what gives Eastern Star its top state and national rating. The entire team of the Jordan unit has made her home a pleasant place.”
“The care provided her was simply exemplary. All members of your organization were professional, caring, helpful and courteous. They demonstrated a knowledge of and care for their clients unmatched by most local homes. They were universally helpful to me during my visits. Most importantly, the standard of care provided to her and the obvious concern for her well-being made it easier for me to visit her and indeed to leave her at the end of each of my visits. Please pass on my thanks to your staff as you continue your good work.”
“My ‘thank you’ seems so small compared to all you’ve done but it comes from my heart. I thank you for making his last days comfortable. Every member should be proud of our Home and those who care for our residents.”
“We would like to express our appreciation for the care our mother received from the time she entered the Eastern Star Home until she passed away. She was extremely well cared for and there was never a time that we had any concerns for her safety and well-being. We cannot say enough good things about the staff during the last four days of our mother’s life. They kept us advised of every change in her condition and faithfully called us whenever they thought we should come to be with her. Everyone we met on every shift was extremely caring and treated Mom as if she were their own mother. They made our stay comfortable and made sure we had what we needed, offering coffee and anything else we might need. When I went down for the last time, it was reassuring that someone was with Mom until I could get there. My mother went very peacefully and I believe that was due to the wonderful care she received from the staff. Thank you for making Mom’s last years safe, comfortable and content.”
“My family and I would like to express our appreciation for all the wonderful care and attention Mom received during her stay including the tender loving care. We were impressed with the staff and the facility. Please thank all the staff for being so caring and attentive to Mother in her time of need.”
“I need to reaffirm my gratitude to all of you for the caring and the sincere interest in making this transition in our lives as comfortable and as free from anxiety as possible. I truly appreciate the compassion you all have had for us. The extra things that you have done have been above and beyond, but will never be forgotten. I am grateful for the excellent care and patience you have given to us and the patience you have had with my emotions. The love of the staff from Maintenance and Housekeeping, Dietary, the excellent finance advice and the shoulder I have had to lean on in Social Services. We are so grateful to have our very special loved one in your care.”
“Your Campus is beautiful and it is easy to see why your Residents are so happy with all of your staff under the Home’s leadership; a gentle, spiritual, loving person shows the way to life’s greatest times – caring and sharing one’s life.”
“We would like to thank you for your kindness, caring and support for these past many, many years.”
“Many eyes were opened to the details of our Home during our visit; we certainly came away enlightened by all you offered us.”
“Thank you for your loving care of our Residents.”
“Words cannot express how appreciative I am for the care you gave my Mother during her two and half years at Eastern Star. Thank you and may God bless you and your families for the care you give to the Residents.”
“You and all of your staff are worth a million!”
“The Home is a place we can all be proud of and you are fully committed to making it a secure and comfortable final home for the Residents or temporary home for those in rehab.”